Sultanh Sultan

Expert in Patient Experience (PX) with 15 years of experience in healthcare, currently PX Manager at Sultan bin abdulaziz humanitarian City. Holding a bachelor’s degree in Physical Therapy, bringing a unique clinical perspective to the role, driving initiatives that strengthen patient and family partnerships while enhancing staff engagement. Played a pivotal role in leading Patient & Family Advisory Councils (PFAC), ensuring that patient voices influence policies, service enhancements, and quality improvements. With a strong commitment to shared decision-making, collaborating with healthcare teams to foster communication, empathy, and patient-centered care. Dedicated to shaping a culture of trust, innovation, and excellence, continuously driving meaningful advancements in the patient experience landscape.