Co-Hosting Partner
MOH
Organised By
Bii World

PATIENT & STAFF EXPERIENCE SUMMIT

Care Beyond Boundaries: Empowering People, Transforming Experiences

May 12th & 13th 2025

Riyadh – Kingdom of Saudi Arabia

Transforming Healthcare, One Experience at a Time

At BII Health, we unite healthcare professionals, innovators, and visionaries to redefine the future of patient experience. The PX Congress series serves as a dynamic platform for sharing insights, best practices, and breakthrough strategies, fostering excellence in care and compassion.

With special editions like the PX Congress Riyadh, PX Congress Jeddah, and the Patient and Staff Experience Summit, our events are tailored to address the unique challenges and opportunities in healthcare. No matter the location or theme, each edition is meticulously crafted to inspire, educate, and empower attendees to drive meaningful change in their organizations.

Join us on this transformative journey as we shape the evolving landscape of healthcare together.

POSTER PRESENTATION COMPETITION

18th – 19th November 2024

Explore the groundbreaking ideas and creative solutions showcased at the Poster Presentation Competition. Discover the winners and their inspiring posters.
Click the button below to view the winning entries and their posters.
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CERTIFIED WORKSHOPS

18th, 19th, 20th November 2024

“Certificate in Principles for Experience Excellence”
Conducted by Jason A.Wolf, President & CEO - The Beryl Institute, USA
“One Big Dot – Connecting Quality, Safety, Equity and Experience”
Conducted by Michael Giuliano, President - Planetree International
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PX INITIATIVE AWARDS

19th November 2024

Explore the winners' stories and their remarkable contributions to advancing care and compassion in healthcare.
Click the button below to learn about the winners and their impactful achievements.
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  • 2 Days of Scientific Congress
  • Participating Certificates
  • Exhibit and Solution Expo
  • Exclusive Networking

Scientific Committee Edition 2024

Jason A.Wolf
COMMITTEE CHAIRPERSON

Jason A.Wolf

President & CEO
The Beryl Institute USA

Stacy Palmer

Senior Vice President & COO
The Beryl Institute USA

Dr. Abeer Al Subait

Deputy Executive Director of Corporate Quality, Patient Safety & Patient Experience
Ministry of National Guards Health Affairs, Saudi Arabia

Samer T. AbuGhazaleh

Chief Operating Officer
King’s College Hospital London, Jeddah, Saudi Arabia

Adel Alshabaan

Managing Director
Press Ganey

Speakers and Panelists Edition 2024

Jason A.Wolf

President & CEO
The Beryl Institute USA

Dr. Reem F. Bunyan

Chief Executive Officer
Value in Health

Dr. Walid Fitaihi, MD, MPH, FACE, FACP

Founder / Chairman of the Board of Directors / Chief Executive Officer
International Medical Center (IMC)

Dr. Fouziyah Aljarallah

Chief Executive Officer
Hayat National Hospital Group

Michael Giuliano

President
Planetree International

Exciting speaker lineup in the works! Our scientific committee is curating a top-tier lineup of renowned speakers and panelists as per the congress program.

We Understand What it Takes For You to Deliver Great Healthcare Experience

  • Commitment
  • Passion
  • Experience
  • Knowledge
  • Intelligence
  • Think Differently

    Incremental improvement in patient outcomes and satisfaction is not sufficient for success in a rapidly evolving market.

  • Plan Differently

    Develop a vision of the future and work backwards to create a success formula that makes providers, clinicians, employees, consumers and communities more accountable for care outcomes.

  • Act Differently

    Allocate and manage the organization's time, capital and other resources so that tomorrow's success can be realized today.

Central Themes

Perfect Examples of Translating Intention to Action

Showcasing success stories that offer a 360-degree perspective on excelling the art of patient-centered care delivery.

  • Achieving the Kingdom’s Aspirations
  • Prioritizing Care & Community Wellbeing
  • Empowering Families: Integrated Care
  • Leadership Role in Patient & Family-Centered Decision Making
  • Staff Engagement & Wellbeing
  • Equitable Workplaces for Success
  • The ROI of Human Experience
  • Elevating Digital Healthcare for Community Success

A Glimpse of Past Editions

Physical and Virtual Editions
500 + Participants
50 + Speakers
30 + Sponsors & Partners
Unlimited Networking Hours

How did the participants benefit?

  • 93% of attendees stated that the conference is important to their business
  • 89% of attendees stated that the conference is important to their further professional development
  • 91% of attendees stated that the conference brought them valuable knowledge and market insights
  • 88% of attendees stated that the conference is a key event in the region

Attendees loved PXEC, WHY?

Outstanding organization, the best conference I have ever been to – great minds, wonderful experiences to share by PX champions.
A great event, well organized, interesting sessions and professional speakers. Looking forward to seeing more of such events
Thank you for one of the most inspiring gatherings I have been to. As a very senior leader in Healthcare I just attend a symposium that makes me wish I was 20 years younger to be part of the future.