Care Beyond Boundaries: Empowering People, Transforming Experiences
Pre-Congress Workshop: 14th September
Scientific Congress: 15th & 16th September 2025
Post-Congress Roundtable: 15th September 2025
PX Initiative Awards: 16th September 2025
InterContinental Durrat al Riyadh Resort & Spa, an IHG Hotel, Riyadh, KSA
EMPOWERING PATIENT AND STAFF EXPERIENCES FOR A HEALTHIER FUTURE
As healthcare continues to evolve, patients are increasingly taking control of their care decisions, expecting personalized, transparent, and responsive services. They prioritize their experience when choosing a healthcare providers, moving away from being a passive recipient. Simultaneously, healthcare professionals are seeking more than just a paycheck, they desire meaningful and fulfilling roles within organizations that value their well-being and engagement. Recent studies reveal that 85% of patients now consider the quality of their experience a key factor in selecting a provider, and organizations with high employee engagement see a 20% increase in patient satisfaction.
Recognizing this growing need to enhance both patient and staff experiences, we are bringing together healthcare leaders, innovators, and practitioners for the Patient & Staff Experience Summit. This unique platform will foster collaboration, share insights, and explore strategies that blend innovation with compassion.
Join us at the Patient and Staff Experience Edition of the International PX Congress 2025 in Riyadh, to access cutting-edge insights, discover transformative solutions, and connect with like-minded professionals. Be part of a movement driving a healthier future for all through excellence, empathy, and innovation.
Highlights
- 2 Days of Congress
- PX Initiative Awards
- Roundtable Discussions
- Tech-Talks: Stories of Care and Courage
- Disruptive Sessions
- Participating Certificates
- Poster Presentation Competition
- Solution and Technology Exhibit
- Networking with healthcare leaders
- Networking break activity
Scientific Commitee
Speakers and Panelists
CENTRAL THEMES
Transforming Ideas into Impactful Healthcare Practices
Exploring case studies that demonstrate how innovative ideas, and actionable strategies have led to meaningful improvements in both patient and staff experiences, transforming healthcare and achieving better results.
Transforming Healthcare Outcomes by Bridging Patient and Staff Experiences
Data-driven Care
Harnessing insights to personalize and improve experiences
Elevating Staff Experiences through Innovative Human Resource Strategies
Elevating Staff and Patient Experiences
Innovative Approaches with Latest Technology and Data-driven Insights
Transforming Access to Care
Overcoming Barriers and Expanding Reach
Continuity of Care, Bridging the Care Gap
Home Care Innovations, Integrated Care Experiences, Rehabilitation and Post-Discharge Support
Leveraging Diversity, Equity, and Inclusion (DEI) for Better Experiences
Future Trends in Healthcare Experiences
Preparing for the Future of Care
Sponsors & Partners
Lead Partners
Diamond Partners
Platinum Partners
Premium Gold Partners
Knowledge Partner
Patient Advocacy Partner
Employee Wellness Partner
Strategic Partner
Gold Partners
Premium Silver Partner
Healthcare Transformation Partner
IT Partner
Silver Partners
Bronze Partners
Associate Partner
Research Partner
Supporting Associations
Media Partners
Post-Congress Roundtables
ROUNDTABLE DISCUSSION A
EMPLOYEE WELLBEING IN HEALTHCARE: Building a Healthier & Supportive Workplace
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Key Discussion Points
- Identifying Barriers to Psychological Safety in Healthcare
- The Impact of Psychological Safety on Team Performance and Patient Care
- Practical Strategies to Foster Psychological Safety in Healthcare Teams
- Sustaining Psychological Safety for Long-Term Organizational Success
ROUNDTABLE DISCUSSION B
TRANSFORMING PATIENT EXPERIENCE IN LINE WITH SAUDI VISION 2030: Empowering Patients through Healthcare Accessibility, Quality, and Capacity Building
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CONGRESS VENUE
Cherish the splendour of Arabian heritage at InterContinental Durrat Al Riyadh Resort & Spa, set in a green oasis on Riyadh’s doorstep.
Situated 34 km from Riyadh Park, InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel offers 5-star accommodation in Riyadh and has a fitness centre, a garden and a restaurant. Among the facilities at this property are room service and a concierge service, along with free WiFi throughout the property. Some rooms at the property have a balcony with a city view.
ADDRESS
InterContinental Durrat Al Riyadh Resort & Spa, an IHG Hotel
Durrat Al Riyadh Area
P.O Box 65812, Riyadh 11566
Saudi Arabia
Contact Front Desk: +966 11 4118800
Conference: Durrat Ballroom B & C
Coffee breaks: Durrat Ballroom B & C
Exhibition: Durrat Ballroom A & B
CONTACT
Mayuri Deshmukh, Event Logistics & Coordination – BII Health : mayuri.deshmukh@biiworld.ae