Head of Innovation and Co-Founder
CXSA Middle East, U.K.
Hassan, is a CXSA Master Champion and Founding Board Member, CCXP – (Certified Customer Experience Professional) and a CXPA (Customer Experience Professionals’ Association) Recognised Trainer Provider (RTP). He has also been nominated as a rising 30 under 30 CX superstar by CX Network and sits on the Leadership board as an Executive Director at the Customer Institute.
With extensive experience of living and working in the Middle East and the UK, Hassan has driven significant value to organisations, helping them transform their customer experience, achieve brand differentiation, drive sales and cultural change. Hassan believes the GCC region has great potential to lead customer centricity in innovation, development and delivery, and wants to contribute to what is the most exciting change initiative available to business leaders right now.
Hassan is a highly experienced professional who has made significant contributions in the field of innovation and customer experience. He has an impressive track record that includes working at prestigious institutions like King Faisal Specialist Hospital and King Fahad Specialist Hospital. With over a decade of experience, Hassan has honed his approach and expertise, working with organizations on a global scale and spanning various sectors, including Healthcare, Insurance, Engineering, and the public sector